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In order to receive an identification number, please email Department of Customer Services (DCS) firstname.lastname@example.org OR call 877-858-4804 ***MAKE SURE TO INCLUDE THE LOCATION (ROAD, NEAREST MAJOR CROSSROAD AND COMMUNITY) OF THE INCIDENT. ***
Information must be provided completely and accurately in order for a claim to be considered. A claim against RCOC for alleged monetary damages can be only considered for that portion not otherwise covered by insurance.
NOTE: Please provide the following if available: copy of police report; copy of written estimates of damages if applicable; bills or proof of payment for any damages allegedly suffered but NOT covered by insurance; photographs or any other documentation which could help substantiate your claim against the Road Commission for Oakland County (RCOC).
Please be aware that under state governmental immunity laws MCL 691.1402 and MCL 691.1403 you must show that the RCOC failed to maintain the actual roadbed of the highway in reasonable repair to prove a highway defect claim. You also must show that the RCOC knew of the condition and had an opportunity to repair it, or that the condition existed for more than 30 days. The RCOC will only consider damages not covered by your insurance company.
Once your claim is received it will be assigned within approximately 30 days to the RCOC third party administrator for review and determination (determination can take up to 90 days):
For claims on roads beginning with I, M or US, (I-75, I-96, I-696, M-1/Woodward, M-5, M-10/Lodge, M-15, M-24/Lapeer, M-59/Highland, US-24/Telegraph) contact Michigan Department of Transportation (MDOT) at 248-451-0001.
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If road or bridge claim, list the road name, direction of travel, closest crossroads, county. If a building, list address. If a RCOC vehicle, provide description and license plate number. For claims on roads beginning with I, M or US, (I-75, I-96, I-696, M-1/Woodward, M-5, M-10/Lodge, M-15, M-24/Lapeer, M-59/Highland, US-24/Telegraph) contact Michigan Department of Transportation (MDOT) at 248-451-0001.
Describe your injury, loss or damage in detail. Attached additional pages if necessary. Please note, for mailboxes, the RCOC will either replace with a similar size mailbox and post or reimburse resident up to $25.00. For a mailbox/ post replacement, please call 877-858-4804 or email email@example.com
How did you determine the value of your claim? Describe in detail and attach copies of receipts or estimates.
MAILBOX claims will only be reimbursed up to $25. R.C.O.C. can replace with similar size mailbox and post. To request replacement, call 877-858-4804 or email firstname.lastname@example.org
Describe alleged highway/road or building defect or alleged negligent operation of RCOC vehicle.
Explain why you are not at fault and why you could not prevent the loss.
Additional documentation of the condition can be attached at the end of the form.
If yes, attach relevant information.
If yes, attach explanation.
Provide names, addresses and phone numbers for any witnesses.
Other information which you feel should be considered.
By checking the "I agree" box below, you agree and acknowledge that 1) your application will not be signed in the sense of a traditional paper document, 2) by signing in this alternate manner, you authorize your electronic signature to be valid and binding upon you to the same force and effect as a handwritten signature, and 3) you may still be required to provide a traditional signature at a later date.
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